FAQ

How Do I Receive Members Pricing?

Friendlies Membership

Friendlies membership is for people who do not want to pay inflated prices for their home living and pharmaceutical items. As a Friendlies member you will receive 5% discount on all your mobility aids and discounted pricing for your pharmaceutical needs. As a Friendlies member you can either shop on line or visit our store at 8 Mylne St.

To become a Friendlies member - you can join in-store or online by clicking here and filling out the application form.

Membership fees apply; there is a minimal annual membership fee paid on the anniversary of the joining date.  Please see our staff for current information.

How Can I Pay For My Purchase?

We accept the following major cards; Visa, MasterCard

You can also pay by cheque or money order, please do not send cash. Payment by cheque, money order or credit card is the safest form of payment. Note: Friendlies cannot accept any liability or responsibility for cash sent through the post.

How Do I Place An Order?

There are 4 easy ways to shop with Friendlies, you can order by:

  1. Email at: mobility@friendliespharmacy.com.au
  2. Phone us on (07) 4637 1899
  3. Fax us at (07) 4638 5132
  4. Mail us at: Friendlies Mobility and Independent Living, PO Box 3062 Toowoomba QLD 4350

How Long Does It Take To Get My Order?

Every effort is made to despatch your order as quickly as possible but please allow up to 7 days for delivery, depending on your location. Your order will be packed with the utmost care to ensure that it reaches you in perfect condition.

What If I Have A Question About My Order?

Our Friendly Customer Service Team are here to make your shopping with Friendlies an easy and enjoyable experience. So if you have any queries regarding your order, or need additional product information, give us a call, or you can simply e-mail your query through to us. You can call us 07 4637 1899 anytime Mon-Fri between 8:00am-5pm AEST